We value your privacy and keep things simple: our website uses only a limited number of cookies to ensure site security, remember your basic preferences, and help us understand how visitors use our pages.
What are cookies?
Cookies are small text files placed on your device to help our website work effectively. They allow us to recognise you and remember your preferences, and understand how you interact with our content.
How Headway Bristol uses cookies
Our website uses cookies to ensure stability, security and remember your basic settings, such as language preferences. We do not use any cookies for tracking, analytics, or advertising.
- We use some necessary cookies that are strictly required for our website to function – these do not require your consent.
How we analyse visitor behaviour to improve our services
To understand how our website is used and how we can improve it, we use Plausible Analytics. This a privacy-focused analytics tool that:
- Does not use cookies: No files are stored on your browser or device.
- Collects no personal data: We do not track individuals or collect personally identifiable information (PII).
- Uses aggregate data only: All site measurements are carried out anonymously. We only see overall trends (e.g., total number of visitors) rather than individual user behaviour.
- Is hosted in the EU: All data is processed on servers owned and operated by European companies, ensuring it stays within the protection of EU privacy laws.
By using a cookie-less solution, we can analyse the effectiveness of our website while fully respecting your privacy.
For more information on how data is handled, you can view the Plausible Data Policy.
The cookies we use
| Cookie Name | Category | Purpose | Duration |
| cf_clearance | Necessary | Cloudflare cookie used to manage bot challenges and ensure security for legitimate visitors. | 1 year |
| cookieyes-consent | Necessary | Records whether a user has accepted or rejected specific categories of cookies. | 1 year |
Your choices and consent
When you first visit, we ask for your consent to use non-essential cookies via our Cookie Banner. You can:
- Accept All: This enables all cookies
- Reject All: Only strictly necessary cookies will be used.
- Customise: Choose which of the optional cookies on the site to allow
You can withdraw or update your consent at any time via the cookie icon at the bottom right of the browser window.
Managing cookies via your browser
Most browsers allow you to block or delete cookies through their settings. Visit AboutCookies.org for detailed guides for various browsers.
Contact us
For more information on how we protect your data, please see our Privacy Policy. If you have questions, contact our Data Protection Officer
- By post: Headway Bristol, c/o Wellspring Surgery, Beam Street, Barton Hill, Bristol, BS5 9QY.
- By telephone: 0117 462 6962
- By email: [email protected]