Outreach 1:1 Support

Our Outreach Service helps adults with a brain injury and their families to achieve long term improvements in the quality of their lives. We achieve this through working with people in their own homes and developing links in their local community.

The service offers an outreach support worker, someone skilled and experienced in working with individuals with a brain injury, to work on a one-to-one basis on agreed rehabilitation goals. For further information on this service please contact the Outreach Manager on 0117 414 3222.

Who it is for:

Adults over 18 years with a confirmed diagnosis of a brain injury, living in Bristol, south Glos, North and North East Somerset.

The individual’s community support program must be working to achieve at least one of the following:

  • · Personal development
  • · Increasing independence
  • · Behaviour management
  • · Reducing isolation
  • · Peer support
  • · Respite for Carer

We are unable to offer an outreach service for individuals requiring personal care.

Where and when:

Outreach can be provided from a person’s home or at another venue. The service is available Monday – Friday 9.15am – 4.15pm with a minimum of 3 hours. (9.15-12.15pm or 1.15-4.15pm)

What is offered:

The outcomes we aim to achieve for our community support service users are like those

at the Headway Centre, with a focus on one-to-one support and helping them to develop local resource networks within their community.

The service supports the individual to identify and enable them to work on their goals and aspirations, which will enhance and enrich their lives. Because every service user is different, no session is the same, some of the activities that individuals have gained or regained skills in are:

  • · Organising, working around memory problems.
  • · Housework, gardening, or planning and preparing a meal
  • · Using public transport
  • · Access to education, employment, and volunteering
  • · Relating better to family members.
  • · Coping with paperwork.
  • · Accessing services and financial benefits.
  • · Health and fitness, i.e., gym, swimming
  • · Budgeting and shopping.

What do people get from it:

The outreach service can benefit the individual in a variety of ways;

It is accessible as the support worker visits them in their own home.

They are supported to carry out activities at their own pace that are meaningful and of interest to the individual.

The outreach service gives them the opportunity to practice and then trial activities independently, enabling them to regain their confidence and independence.

Carrying out tasks in their own home and local area allows the individual to apply the skills they have learnt in the Headway centre in setting familiar to them increasing the likelihood of success and giving the individual a sense of achievement.

Frequency and length of service:

Set hours will be agreed in the service users care plan; they usually range from 3 – 6 hours once or twice a week.

The length of any appointment will depend on several factors. For example, the ability of the individual to maintain concentration, the activities being undertaken, whether the visit includes an appointment elsewhere with another agency, if the visit will include some work with other family members or the visit is to deal with a crisis situation.

People can receive the outreach service for as long as they need, we regularly assess individual’s progress, and we will continue to support them for as long as they are benefiting from our service

To access this service is as same as above (at the bottom of the Well-being section), a social worker would need to agree a package of care or on a privately funded basis which is at a cost of £24 per hour, we do a minimum of 3 hours