Our Services


Helping improving life after Brain Injury


When someone suffers a brain injury there are many other people whose lives are affected by that injury. Partners, children, siblings, parents and loved ones need support at multiple stages.

Crisis support

During or before discharge

Following discharge

Ongoing and periodic support

Crisis Support

Here to support and guide you and your loved ones through and after your hospital stay.


Hospital Navigators: What We Do

Whilst your loved one is in hospital, Headway Bristol’s hospital navigators can support you with:

• Understanding the effects brain injury may have on your loved one and support with medical terminology

• Provide emotional and practical support

• Be a link between the family and hospital staff

• Help with finance, provide welfare advice and help with seeking legal advice where appropriate

• Support with rehab pathways.

Hospital Navigator Service: How to find us?

We visit the ICU and neuro wards at Southmead Hospital on Wednesday Afternoons and regularly attend the neuro ward at Bristol Royal Infirmary. 

Alongside this, we also have a drop in stand located outside both the neuro wardse at both hospitals on the days stated above. 

Our navigators are friendly and always ready to talk: call us directly on 07776 369507

Discharge From Hospital
On discharge, Headway Bristol is here to support and advise you through the process of understanding your loved one’s brain injury.
Whilst people with a brain injury can often recover and lead a relatively normal life, families may see changes in their loved one, such as personality or different behaviours, or an inability to function as they once did – and these things require significant adjustment and understanding by everyone.

Ongoing Support

Our Reablement & Wellbeing Centres

A safe, supportive and social environment which enables individuals following their brain injury to practice or relearn skills in a group setting.

Satellite hubs are our remote services offering all of the help detailed above, located across Bristol, South Gloucestershire and North Somerset.

Outreach Support

Working with individuals within their homes or local community enabling them to re-learn lost skills and work towards regaining independence.

Care and Connect Group

A social group for all those affected by brain injury to share experiences and offer peer support in an informal setting led by skilled and dedicated navigators.

Carers Support

Here to support carers from the time of crisis and beyond, by providing emotional support, practical support and signposting. 

Our Ongoing Support: How to Contact Us

For information please either email [email protected] or phone our main Headway office on 0117 414 3222

How to Access

Our services are a mix of free and paid for services which can be privately funded, or covered by local authority funding depending on your individual circumstances.

Our Hospital Navigator service and Care and Connect Group are services that are free of charge. Our support services cover Bristol, the counties of Bristol, North Somerset and South Gloucester.

For information on referral to services please either email [email protected], phone our main Headway office on 0117 414 3222, or contact our hospital navigators 07776 369507.


Find Us

Frenchay Beckspool Building

Frenchay Park Road


BS16 1LE

Call Us

General Queries and Information

0117 414 3222

Contact Hospital Navigators Directly

07776 369507 

Email Us

General Queries and Information

[email protected] 

 For Carers and Hospital Navigator Service

[email protected]

Social Media




Headway Bristol